TopOdds Privacy Policy
Last updated: 23 May 2026
TopOdds ("we", "us", "our") operates a sports odds comparison platform that aggregates odds and bookmaker information for users in South Africa. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the rights you have under the Protection of Personal Information Act, 2013 (POPIA).
By using TopOdds you agree to the practices described below. If you do not agree, please discontinue use of the platform.
Information We Collect
- Account details you provide at sign-up (name, email, password) via our authentication provider.
- Profile content such as reviews, ratings and preferences you submit.
- Usage data including pages viewed, matches and bookmakers clicked, device type, browser and approximate location derived from IP.
- Cookies and similar technologies — see the Cookies section below.
We do not request or store bank, card or wallet details. Wagers are placed directly with bookmakers on their own sites.
How We Use Your Data
- Operate, secure and improve the TopOdds platform.
- Personalise the sports, tournaments and bookmakers shown to you.
- Manage your account, including authentication and password recovery.
- Measure performance, diagnose errors and prevent abuse of our API.
- Comply with legal obligations and respond to lawful requests from regulators or law enforcement.
Who We Share It With
We share limited personal information with trusted operators who help us run the service, under contractual protections:
- Supabase — hosting of account data, reviews and authentication.
- SportRadar — sports data provider for fixtures, results and odds.
- Analytics and tag providers — to measure usage and improve the product.
- Affiliate bookmakers — when you click an outbound link, the destination bookmaker may receive a referral identifier (no personal account data is transferred).
We do not sell your personal information.
How We Protect It
We use TLS in transit, hashed passwords, role-based access to production data, rate-limited internal APIs and request signing between our site and our data sources. No system is perfectly secure — if you suspect your account has been compromised, please contact us immediately.
How Long We Keep It
We retain account information for as long as your account is active, and for a reasonable period afterwards to meet legal, accounting and dispute-resolution obligations. Aggregated and anonymised analytics may be kept indefinitely as it no longer identifies you.
Your Rights Under POPIA
- Access the personal information we hold about you.
- Request correction of information that is inaccurate.
- Request deletion of your account and associated data, subject to legal retention.
- Object to processing or withdraw consent at any time.
- Lodge a complaint with the Information Regulator (South Africa).
To exercise any of these rights, email info@topodds.com. We aim to respond within 30 days.
International Transfers
Some of our service providers (e.g. hosting, analytics) operate servers outside South Africa. Where personal information is transferred internationally, we rely on the provider's contractual safeguards and POPIA-compliant transfer mechanisms.
Children
TopOdds is intended for users aged 18 and older. We do not knowingly collect personal information from children. If you believe a minor has registered, contact us and we will remove the account.
Third-Party Sites
TopOdds links to bookmaker websites and other third parties. Once you leave our site, their own privacy policies and terms apply. We are not responsible for the content or practices of external sites.
Cookies & Local Storage
We use cookies and browser storage to keep you signed in, cache sports data so pages load faster, remember your preferences and measure aggregate usage. Categories used:
- Essential — required for authentication and basic site function. Cannot be disabled.
- Performance — local caching of sports schedules, fixtures and odds to reduce load times and API usage.
- Analytics — anonymous usage measurement so we can improve the product.
- Preference — remembers your selected sport, theme and other settings.
You can clear cookies and local storage at any time through your browser settings. Doing so may sign you out and reset cached data.
Updates to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email. Continued use of TopOdds after an update means you accept the revised policy.
Contact our Information Officer
Email: info@topodds.com
c/o Beyers Naude & Castlehill Dr, Blackheath, Randburg, 2195
Need Help?
If gambling stops being fun, the South African Responsible Gambling Foundation toll-free helpline is available 24/7.
0800 006 008